This is the beginning of the end for Twitter’s Periscope brand



Prediction: This is the beginning of the end for Twitter’s Periscope brand. For a company struggling to be profitable, it makes financial sense to guillotine (or downsize) redundant business units. See Geoff Golberg’s advice below. It’s sound advice; and it’s better to be safe than sorry. Getting fluent communications with Twitter is next to impossible, and a lack of clarity is the norm when you’re trying to understand them or reach out to them. Sadly, I expect that to remain the same.

The prudent thing for Periscope users to do is to ask (on a regular basis) that their followers also follow them on Twitter just in case the courtesy migration doesn’t happen. If you look at Geoff’s tweet above, he’s essentially betting the courtesy migration won’t happen. I’ve seen a screenshot from Twitter Support (via someone else) that gives credence to the guess that Twitter and Periscope won’t go through with a courtesy migration to sync up followings. The screenshot holds more water in my opinion versus Periscope users who simply “feel” that Twitter will provide a courtesy migration. Hey, that could happen, but I don’t think so. Of course, if Twitter keeps Periscope as a separate app forever, then this isn’t an issue, but let’s be real. Do you really feel Twitter is going to keep Periscope as is? Comment below. Vine wasn’t kept as is – it’s now Vine Camera.

Action step if you love Periscope: When making the ask of your Periscope followers, ask not JUST for the Twitter follow, but also ask the person to turn on livestream notifications MANUALLY within Twitter. That’s really the only way to be safe. It’s a 2-pronged ask, and it’s a pain in the ass, but hey.

Sadly, this ALL COULD’VE BEEN AVOIDED had Twitter not kept Periscope as a separate app for what seemed like an eternity. At the very least, on day one (March 24, 2015) followings SHOULD’VE BEEN sync’d up. #Eyeroll #OhWell

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A journalist goes thru the paces during an “Instagram influencer experiment” for Bloomberg

Feb. 19, 2017

bullshit non nuanced influencer marketing

 

At this point, the word “influencer” clearly has more than one meaning. I read through the article and this is what I think: What Bloomberg journalist Max Chafkin wrote about and made himself a guinea pig for revolves around the aesthetics-focused, Instagram-centric “influencer.”

60 Minutes also did a segment on influencers, focusing on the vlogger-Viner-type-of-influencer. You can watch that here.

Sadly, Bloomberg and 60 Minutes failed to delve into the subsets within the world of influence marketing, e.g., B2B experts, brand-builders and enterprise-level influencers outlined by Malcolm Gladwell, Brian Fanzo and Rachel Lou Miller.

Or perhaps both media outlets wanted to keep things tight by focusing on the glamour aspect, for impact, and to not confuse viewers. (Hitting on all facets of the vast influencer ecosystem might very well have caused confusion.)

Regardless, neither Bloomberg or 60 Minutes reported on the many controversies within influencer marketing such as pay-to-play, inconsistent disclosure, native ads, expertise or “lack of” expertise, etc. At this point, I might as well shift gears and go on a related rant. Fasten your seatbelts.

On the issue of an influencer’s “lack of expertise”, my general feeling is that lack of expertise is FINE – yes, fine – when it comes to the fashion, accessories and footwear influencers. Why? Because there’s visible proof that she (or he) tried on the clothes, shoes, bag or whatever.

On the other hand, a person who is supposedly influential in the world of tech gadgets DOES need to possess expertise or at least niche knowledge. Think about it. If you’re little more than “a big booming personality” and you don’t know shit from shinola, you really should stick to what’s tactile, visceral, related to aesthetics, etc., etc. Y’know, stuff which for the most part does not require expertise. THIS is where agencies drop the ball. Agencies, you’re free to send me hate mail, but deep down you know I’m right.

Consumers don’t care about expertise when they can clearly see an outfit looks awesome on a person. Let’s be clear: Influencers should ALWAYS disclose BUT research has shown time and time again – when a fashion image on Instagram looks good and inspires, most Instagram users couldn’t care less if they see a disclaimer or not. [[[ My thoughts continue after the Snapchat video, below ]]]

shoutout to Ted and Meghan for the event invite!

But, in contrast, consumers DO CARE ABOUT EXPERTISE when it comes to (for example) a new smartphone and what it can/can’t do for them. Many agencies think expertise doesn’t matter, and agencies are CORRECT in this thinking when it comes to fashion and, to some extent, foodie and travel influencers. Just three examples. BUT NOT FOR TECH. Let me repeat. NOT FOR TECH.

And agencies of all sizes have dropped the ball – I’ve seen it first hand – inviting “pretty faces” to tech events. For the love of God, please tell me how this is a go-to strategy. It shouldn’t be. Here’s why: Anyone, pretty faces included, can plagiarize a tech review – I’ve seen it done. And if the blogger doesn’t add a video to prove expertise, deception can (and sadly, does) flourish and A CONSUMER HAS NO PROTECTION AGAINST IT.

But there are wonderful, noteworthy exceptions such as Marques Brownlee. While I won’t say he’s pretty or eye-candy (some might disagree, whatever), Mr. Brownlee has a solid aesthetic + an undeniably strong personality which lends itself nicely to video – but waaaay more important to the point is Mr. Brownlee’s EXPERTISE. He knows his techie shit inside and out, backwards and forwards.

There needs to be more Marques Brownlee’s in TECHNOLOGY influencer marketing. Agencies need to understand this – a pretty face or clown or big booming personality who LACKS expertise is, in several cases (such as tech), a disservice to clients and clients’ target consumers. It’s 2017 and PR agencies are sadly still more concerned with low turnout at client events (Click here for video rant) and other superficial bullshit such as Klout numbers and follower counts, both of which are easily manipulated by unsavory people.

And I’d be remiss if I didn’t mention the “big booming personalities” who are considered influencers (many of whom are signed with agencies) yet – let’s be real – they’re really “experts at nothing.” Let’s take a minute to consider the fans of those types of E.A.N. (experts at nothing) influencers.

Many of the E.A.N. fans are very young “fanboys” and “fangirls” and are unlikely themselves to have expertise in anything. (Hey, maybe they relate to (or bond with) the E.A.N. influencer because of that common ground. The fans being children or very very young adults, it’s natural that most won’t be experts at anything. Experts who are still in junior high and high school are the exception, not the norm) …And so 3 the questions are:

(1) Are those fanboys/fangirls simply watching and listening to “aspire to be like” that E.A.N. influencer? In many cases, yes.

(2) Are the kids analyzing the E.A.N. influencer’s mannerisms, cadence, enunciation, etc., etc.? In many cases, yes.

(3) Do they sit there watching the E.A.N. influencer with a credit card in hand, ready to buy whatever the E.A.N. influencer shills? Highly doubtful, but I could be wrong. And children shouldn’t use credit cards anyway. #JustSayin

(Or worse, are the kids looking to emulate E.A.N. influencers as a career!?!? GOD HELP US! [Side rant: If the overwhelming majority of 16-year-olds today are grooming themselves to be professional influencers on social media, then I hate to say it but then we’re fucked as a society and the future’s not bright. Let’s hope this ISN’T the case. I strongly doubt the U.S. Department of Labor puts “influencer” high on the priority list of what America needs.])

I’m sure I’ll receive hate mail from agents who stand to gain via the hyper-positive beyond-reproach narrative that says influencer marketing “works better than anything else.” To be crass, I’m pointing my finger at the agents who stand to gain by face-fucking us with an aggressive, bastardized flavor of wholesale influencer koolaid. This type of koolaid does not respect very crucial nuances.

To be clear, I’m not against influencer marketing. Quite the contrary: I’m a proponent of influencer marketing. Or perhaps I have a bias for expertencers (“influencers who have expertise”, the opposite of E.A.N.’s) … I’ll tell you what I’m against: I’m specifically against willy-nilly influencer vetting and pairings, and agencies are the most culpable because they exploit uninformed clients.

P.S.: I’d also be remiss to say that no one should call himself or herself an influencer. A third party needs to do that. Self-proclaimed influencers must be taken with a grain of salt. (Honestly, it’s best to totally avoid this type of fauxfluencer. They tend to be uncouth and unpleasant to even be in the same room with.) Finally, there are influencer lists compiled by humans and there are influencer lists compiled by algorithms. The latter is the real deal. The former is fleeting and subject to all sorts of immature favoritism, cliques, etc. When someone asks me what I “did” to get onto the Cision Top 50 influencer list, I shrug and say “I honestly don’t know. You’d need to ask the algorithm as to how I got onto that list. (That specific list was compiled by an algorithm, not by a person.)

ctt



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Photographer Nigel Barker Helps Launch Dots Instagram

dots-instagram
marketoninstagramDots, the mobile game inspired by connecting with over 20 million users, today begins a one week partnership with fashion photographer Nigel Barker to celebrate the launch of @iseedots on Instagram. Posting from Dot’s account @iseedots, Barker will share photos influenced by the theme of Dots and users of the game will be prompted to explore the collaboration.

Photos include shots Nigel has taken and personally selected that center around the concept of the game. Images of city skylines, bicycles, the fashion runway and other uplifting shots will make their way throughout the week to @iseedots. Please share this information.

Dots is played over 500 million times every month. Since its 2013 launch the game has received multiple awards and honors, including two Webby Awards.

Guest post: A cool way to do marketing on Instagram

Surely you already know this, but for those of you who don’t, here’s a heads up: eCommerce marketing will be (and to be more precise should be) evolving from a simple product promotion to creating personalized relationships between marketers and customers. Customers have always wanted more than a simple transaction (and as a customer yourself, you already know that) and you always have to find a better way to sell to them.

Since Instagram (Facebook’s photo editing and sharing app) has launched direct messaging option, you have automatically gained a new way to share your product or service photos or videos with your customers.

marketoninstagramInstagram direct messaging is similar to Twitter’s direct messaging and it’s built to feel more natural to Instagram experience. Using this option you can now drive personal messages containing photos and videos (15 seconds long), and these messages can be shared with individuals or even groups of people (15 people max).

Instagram as an app has evolved as a means of visual communication allowing online business people to express more detailed information about their products and/or services. Using Instagram Direct, you can now advertise your products and services to you existing fans, or you can use this feature to solve customer service issues.

Here are three simple ways on how to use Instagram Direct:

1. Promote new products

If you have new products or services, there is no better way to promote them than using Instagram Direct. Not all of your customers and fans are interested in everything you have to offer, and Instagram Direct is a way to present your new products and services only to those who will be more than eager to find about them. If you are a good business person, you’ll know what your customers are interested in. Using Instagram Direct you can share photos of your new products or services with these individuals or groups, but make sure you include a link where they can find all about that new product or service of yours. Alternatively, you can use Instagram itself to make a product. For instance, this photo collage maker by PosterCandy creates a new product out of your Instagram photos – clever, isn’t it?

collage
Image credit: postercandy.com.au

2. Hold Question and Answer (Q&A) chats

This step will bring you closer to your customers. You can use group chat direct messaging features to find out what they think of your existing products or services, or you can even get an idea for a new product or service because you’ll know what your followers are thinking about, and you’ll know their habits, likes, thoughts, etc. Let’s put it this way, not only you can use these kind of thematic chats to educate your customers, but you can also do market research in no time.

3. Feature coupons and sales

What’s better than rewarding your top followers or customers? You can’t find a marketing tool that’ll beat that, because they’ll know that you’re really thinking of them, and that they are more to you than just money. Reward them with special sales promotions and coupons, and in return you’ll get more than just gratitude. They’ll become more involved, and they’ll also let everyone know that you’re not a typical kind of business person.